Maruti Suzuki Benefits, the initially-of-its-variety loyalty software, is celebrating its 2nd anniversary. The exclusive and complete loyalty program gives a bouquet of pleasant expert services to the consumers and is built to keep customer-centricity at its main.
Maruti Suzuki Rewards will come with a vary of added benefits on the buy of extra Maruti Suzuki – autos, services, Insurance policies, Authentic Components, buyer referrals and numerous other affiliation positive aspects.
While strengthening and celebrating the ever-developing relationship with buyers, Maruti Suzuki Benefits aims to create a powerful emotional link with prospects by furnishing a quality, trusted and advantage-pushed put up-buy experience. This application features a lifetime membership validity and optimum factors validity tenure of 10 decades.
Under the software, the customers are categorised into four tiers – Member, Silver, Gold and Platinum, and they gain points on all transactions they do at Maruti Suzuki gross sales & service network and digital platforms. The Maruti Suzuki Benefits Program is a just one-of-a-sort gamified loyalty application in the automotive market worthwhile exclusive badges, a gamification feature which helps make customers’ interaction with Maruti Suzuki even additional rewarding and provides them a chance to unlock accessibility to special gatherings and provides.
The card-fewer loyalty program offers a 100% digital practical experience to customers with all data and transaction alerts sent digitally to the customer’s registered cellular number. The Maruti Suzuki Benefits application is entirely built-in in the form of Maruti Suzuki Rewards cell application (offered for each iOS and Android people) and Maruti Suzuki Benefits unique webpage, which is a unified system to engage and enrol prospects for the Maruti Suzuki Rewards software.